All our outreach workers are fully qualified Citizens Advice advisers who have also received specialist training in domestic abuse related matters and are qualified Independent Domestic Violence Advisers. We can assist by giving skilled practical help, ongoing emotional support, and information and advice on issues such as safety planning, housing rights, relationships and separation, civil and criminal court proceedings, and the needs of children affected by domestic abuse. The support offered can be on the telephone, face to face at a safe venue, or by email.
We work in partnership with the other Surrey Domestic Abuse Services. Our shared values are:
The Citizens Advice service helps people solve their legal, consumer and other problems by providing free advice, and by influencing policymakers. Every Citizens Advice centre is a registered charity and more than 21,000 of the people involved in the service are trained volunteers, helping people to resolve nearly 5.3 million new problems a year.
Our values are to: